Terms and Conditions

Welcome to mystclothing! By using our website, you agree to the following terms and conditions. Please read them carefully before using our site or making any purchases.

1. General Information

These terms and conditions govern your access to and use of the mystclothing website (hereafter referred to as “the Site”). By visiting, browsing, or purchasing from the Site, you agree to comply with and be bound by these terms. If you do not agree with any of the terms outlined below, please do not use the Site.

The Site is operated by mystclothing LTD, a company registered in the UK. Our physical address is Mountnessing, and you can contact us at:

2. Use of the Site

By using the Site, you represent and warrant that:

  • You are at least 18 years old or have parental consent to access and use the Site.
  • You will only use the Site for lawful purposes and in accordance with these Terms and Conditions.
  • You agree not to use the Site to upload, post, or distribute any content that is unlawful, harmful, or offensive.

We reserve the right to suspend or terminate your access to the Site if we believe that you are in violation of these terms.

3. Products and Services

  • Product Information: We make every effort to provide accurate and up-to-date product information. However, we cannot guarantee that all product descriptions, pricing, or images are 100% accurate. We reserve the right to correct any errors or inaccuracies and to update product information as necessary.
  • Availability: Our products are available for sale online, but availability may vary. In the event that a product is out of stock or unavailable, we will notify you and offer alternatives or a refund.
  • Pricing: All prices listed on the Site are in GBP and are subject to change without notice. Prices do not include shipping or taxes, which will be added at checkout based on your location.

4. Ordering and Payment

  • Placing Orders: When you place an order on the Site, you are making an offer to purchase a product or service. We reserve the right to accept or reject your order at our discretion. Orders are not considered confirmed until you receive an email notification from us confirming the dispatch of your order.
  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and other secure online payment services. Payment must be made in full before your order is processed.
  • Order Confirmation: After placing your order, you will receive an email confirming receipt of your order. This email does not confirm that the order has been processed or accepted by us. A separate dispatch email will be sent once your order is ready for shipment.

5. Shipping and Delivery

  • Shipping Locations: We offer worldwide shipping to various countries. The shipping costs and estimated delivery times will be provided at checkout.
  • Delivery Times: While we aim to ship all orders promptly, delivery times are estimates and may vary depending on your location and other factors beyond our control.
  • Shipping Costs: Shipping costs are calculated based on your location and the weight of your order. These will be clearly outlined at checkout before you finalize your purchase.
  • Customs and Import Taxes: For international orders, customs duties and import taxes may apply upon arrival in your country. You are responsible for these additional charges.

6. Returns and Exchanges

  • Return Policy: If you are not satisfied with your purchase, you can return it within 14 days of receiving your order, provided the item is in new, unused condition with all tags attached. Please note that some items may be non-returnable due to hygiene reasons (e.g., underwear).
  • Exchanges: If you wish to exchange an item for a different size or style, please contact our customer service team. Exchanges are subject to availability.
  • Refunds: Refunds will be processed to the original payment method once we receive the returned item and confirm that it meets our return conditions.

7. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, designs, and trademarks, is the property of mystclothing and is protected by intellectual property laws. You may not copy, reproduce, distribute, or otherwise use any of the content on the Site without our prior written consent.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. For information on how we collect, use, and protect your data, please refer to our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, mystclothing shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or the purchase of products. We are not responsible for any loss of data, profits, or business opportunities resulting from your use of the Site.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly. We encourage you to review this page periodically to stay informed about any changes.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions or need assistance with your order, please feel free to contact us:

Thank you for choosing mystclothing! We are excited to have you as a customer and look forward to providing you with exceptional products and service.